I remember one of my favorite jokes that I heard many years ago was where a pastor was asked which was the worst enemy in the church, ignorance or apathy? With what he responded, "I don't know, and I don't care!"
I recently made a post about how ignorance in our lives acts as a blind spot, eliminating hope of most people to truthfully understand their weaknesses and strengths. Without the knowledge of what a person needs to improve, how can they improve?
In the picture above you will see the level of ignorance to the truthful activities of organizations that get larger. The executives that run and make the decisions that steer the organization are totally ignorant to much of the on goings of the organization.
The executives are ignorant to the daily interactions and with customers, how policies are executed and how successfully the organizations staff is at executing tasks in the successful ways of the organization.
This ignorance either makes these executives believe that the organization is headed in a direction that it is not, or that all things are rosy with the organization and their clients or customers.
Most of us have seen the TV show, Under Cover Boss, where the executives take time to go undercover and live and breathe the important parts of the organization, with the purpose of learning how well the decisions and directives from the executive office is reaching the foot soldiers. They are often very disappointed to find how they as the executives were living under false pre-tenses.
Some small business owners want to keep their businesses at a size that is easily manageable, and I can understand their approach, but for those that strive to for the highest levels, make sure that as you grow, that you open the lines of communication between the layers and levels of the organization, you might save yourself from a scary revelation in the future.
I recently made a post about how ignorance in our lives acts as a blind spot, eliminating hope of most people to truthfully understand their weaknesses and strengths. Without the knowledge of what a person needs to improve, how can they improve?
The executives are ignorant to the daily interactions and with customers, how policies are executed and how successfully the organizations staff is at executing tasks in the successful ways of the organization.
This ignorance either makes these executives believe that the organization is headed in a direction that it is not, or that all things are rosy with the organization and their clients or customers.
Most of us have seen the TV show, Under Cover Boss, where the executives take time to go undercover and live and breathe the important parts of the organization, with the purpose of learning how well the decisions and directives from the executive office is reaching the foot soldiers. They are often very disappointed to find how they as the executives were living under false pre-tenses.
Some small business owners want to keep their businesses at a size that is easily manageable, and I can understand their approach, but for those that strive to for the highest levels, make sure that as you grow, that you open the lines of communication between the layers and levels of the organization, you might save yourself from a scary revelation in the future.
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